Sydney New Year’s Eve is truly a spectacular experience that draws hordes of people from across the globe. Sydney Harbour is the most prominent destination, popularly known for the captivating fireworks show.
Read MoreNEW YEARS EVE FIREWORKS DISPLAY
SEATING ARRANGEMENTS
RESPONSIBLE SERVICE OF ALCOHOL
TERMS AND CONDITIONS
CUSTOMER SERVICE
DIETARY REQUIREMENTS
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.
"I would to thank you Oscar, our waiter, who was very caring and attentive to our table. He is a star. Thank you Oscar and happy new year to you."
"Thank you. Lovely evening and night. Happy New Year."
"Thank you for great experience! Every staff was very kind and their service were amazing! The foods are delicious! And the position we could see the fireworks was perfect! The best view! I had a great time! And I was happy because there were some Japanese crews and we could enjoy conversation! I want to come back someday! Thank you!"