(All communication with the company must be made in writing to help@australiancruisegroup.com.au)
Please see our full terms of service on this link: https://www.australiancruisegroup.com.au/terms-conditions The terms and services supersede all other information provided, either on a website or by any of our staff members.
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.
"The perfect activity to do for your honeymoon. Was outstanding views of Sydney at night , food, service and show. Blew our expectations out the water."
"We absolutely loved the cruise. Our family was celebrating my mum’s 80th birthday and we booked a table for 10. Our entire family, of 3 generations all loved it. The food was fabulous, with great proportions, so no one went home hungry (even our 18 & 20 yo sons) , plus the wine, beer and drinks were very generous. I’m not sure of our waiters name, but he was SO good and attentive, as were all the staff. I can’t recommend it enough, we truely rate the experience and would do it again."
"Excellent experience. Loved the food, the service is outstanding. We are traveling to cetlur 59th wedding anniversary and chose Clearview to dine and enjoy Sydney coast at night."
"Well worth it the whole experience was just fantastic,and we are still talking about."
"Enjoyed the cruise with my brother who was down down Canada"
"We had a fantastic time on our dinner cruise. We were celebrating a wedding anniversary and were offered a free cocktail each. ( very unexpected) Food was amazing, seating was way better than we expected. Wait staff were super attentive even though it was a very busy night. I would highly recomend this dinner cruise to anyone visiting Sydney. Make sure to book a window seat and also the drinks package. Truly made our evening memorable."
"Excellent food and entertainment."